VA Services

I’m  a full time Virtual Assistant specialising in customer support for the online marketing niche with over 4 years experience in Internet Marketing techniques and 10 years in customer support  in the offline world.

I have worked for several Internet Marketers in the past 2 years and since starting my own freelance VA company in November 2009 I have built up a solid business which I truly love working in.

I am familiar with several different support ticket systems and have extensive knowledge and experience in the many and various areas of Internet Marketing and dealing with customer support queries.

I can also give technical advice on the common problems that internet newbies face when first starting an online venture.

I am also a writer and marketer in my own right and have created several IM products which you can read about on this blog.

I think my most important skill is that I genuinley do care about giving good customer service. I have had many nice emails and phone calls from customers telling me how pleased they were with my help and obviously this has the knock on effect of giving a good reflection of the product vendor.

Recently my partner Amanda finished her job as a supervisor in the newpaper industry to come and work with me in the business and is now adding her 20 years of experience in customer and client support.

Her many skills include:

General admin, Microsoft Excel, Access, Word, Sharepoint, Powerpoint, Typing and Word Processing RSA 1,2 and 3.

Fees are very flexible and I can also provide references if required.

If you are interested in hiring me to handle your customer support please contact my dedicated support desk by clicking the image below